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2016 Agency Satisfaction Survey

Post Date:09/12/2016 12:12 PM
The Energy Network (Public Agency Program) recently conducted a customer satisfaction survey to measure current satisfaction among enrolled agencies.

The 2016 average overall customer satisfaction rating came in at 9.5 out of 10 with over 52% of agencies rating the
program at 100% satisfaction. Moreover, this survey showed that customer satisfaction has not only remained extremely high at 91% over 3 years, but customer satisfaction continues to rise as the program grows.

In addition, 100% of reporting agencies stated they would recommend The Energy Network Public Agency Program to other agencies. To find out more about the 2016 Agency Satisfaction Survey or about The Energy Network Public Agency Program, contact us at
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